Contact Us

Contact us by Email, Telephone, Mail or Live Help

We take our customer care very seriously. While our aim is to make our website, online classes and registration process easy to understand, and navigate, we know there are times when you may need a bit of assistance.

We have provided a number of ways for you to reach us:

• Email
• Telephone
• Snail Mail
• Live Help

Email:

For all general questions not covered in our FAQ, or for technical assistance:
bears135@shaw.ca

We respond to all emails. However, spam filters at all levels of web communications make email less reliable than it once was. If you do not receive a response within 48 hours, please call us on our Toll Free number and leave a message. Please note, to keep costs down, we do not return long distance calls to collect course payment information. Refer to our FAQ section for details.

Telephone:

Customer Care Center for Kran-Beary's and The EbearZ University

1-800-566 7266  or 1-807-343-HUGS (4847)
 

Snail Mail:

Send your inquiries to:

• Kran-Beary's EbearZ University
• 220 South High Street.
• Thunder Bay, ON, Canada
• P7B 3K7

   

Live Help: Coming Soon!

For more immediate assistance simply click on the Live Help button in the blackboard on the left. When we are Online, a secure chat box will open and your questions will be addressed momentarily by a live person. When we are Offline, you can leave a message.  Messages are forwarded to our general email (above) and are answered within 48 hours.